Terms of Use
In short: Protek Home Solutions LLC is a referral service. We connect homeowners, Airbnb and short-term rental hosts, landlords, property managers and businesses with independent service providers. We do not perform, supervise or guarantee the work. The provider you hire does the work and is responsible for it.
1. Who we are
This website is operated by Protek Home Solutions LLC, a Georgia limited liability company ("Protek", "we", "us"). Contact: support@protekhomesolutionsllc.com or 404-483-2988. Mailing address: 719 Coachway, Stockbridge, GA 30281.
2. What we do, and what we don't
When you submit a request, we may pass it to one or more independent service providers (for example cleaning, lawn care, pressure washing, junk removal, handyman, repair or pest control companies) so they can contact you. That is all we do.
- We are not a contractor and do not perform any of the services listed on this site.
- Providers are independent businesses. They are not our employees or agents, and we do not direct or control how they do their work.
- Requesting a quote is free for you. Providers may pay us a fee for referrals; this does not change what you pay them.
- We do not set providers' prices, and we do not guarantee that a provider will be available, respond, or complete a job.
- Providers are responsible for holding any licences, permits and insurance their work requires. Please ask a provider for proof of their licence and insurance before work starts.
3. Your agreement is with the provider
Any quote, contract, schedule, price and payment is agreed directly between you and the provider. Requesting a quote through this site does not obligate you to hire anyone. Protek is not a party to your agreement with a provider and is not responsible for the quality, timing, safety, cost or outcome of their work.
4. Requests you submit
- Please give accurate and complete information.
- By submitting a request you agree that we may share it, including your name, contact details, location and description of the work, with providers who may be able to help, and that we and those providers may contact you about it by phone or email.
- Please do not send sensitive personal information (such as payment card or government ID numbers) through the form.
5. If you are a service provider
Joining our network of providers is subject to a separate written agreement that covers referrals and any fees. By applying you confirm that you hold the licences, permits and insurance your work requires, that your information is accurate, and that you act as an independent business.
6. Using this website
Please use the site lawfully. Do not submit false or abusive requests, attempt to disrupt or probe the site, or copy its content or branding without permission. The Protek name, logo and site content belong to Protek Home Solutions LLC.
7. No warranties
The site and our referral service are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties, express or implied, about the site, any provider, or any work.
8. Limitation of liability
To the fullest extent permitted by law, Protek, its owners and its personnel are not liable for any work performed by a provider, for any damage, loss or injury arising from that work, or for indirect, incidental, special or consequential damages related to this site or our referral service. Where liability cannot be excluded, it is limited to the amount you paid Protek, if any. Nothing here limits rights you have that cannot be limited by law.
9. Governing law
These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules. Disputes will be brought in the state or federal courts located in Georgia, unless the law requires otherwise.
10. Changes
We may update these terms. The date at the top shows when they were last changed. Continuing to use the site after a change means you accept the updated terms.
11. Contact
Questions about these terms: support@protekhomesolutionsllc.com.